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ZChocolat Website Review & Ratings + zChocolat Coupons

zChocolat: Products & Services

zChocolat is an online high end chocolate provider that aims to cater to connoisseurs and people who wish to spoil their loved ones with great chocolates as gifts. The company provides several different packing and types of chocolates to its customers and excels in the area of customer services. The company is famous for delivering chocolates in great condition to even the warmest parts of the planet. The website of the company has a great layout and assures that its customers get the best service when they choose to buy from the website.

zChocolat: Company Background

The company was founded by Jean Phillipe Khodra and his wife Valarie in 1999 with collaboration with Pascal Caffet, a world renowned chocolatier and pastry chef. The company is located in Ojai, California and employs 5 people. The company uses the finest chocolates from France and assures that any of its chocolates do not contain pork fat or alcohol. The company is well reputed and has great customer feedback and is known to fulfill its commitments.

zChocolat: Customer Feedback & Reviews

The website has received positive reviews from its customers and enjoys their loyalty as Aric Pedersen writes “Some years ago, I was looking for a gift that I could send some people that I worked with that they would all enjoy. Something of quality that showed that I was a man of good taste. That’s when I discovered Since that time, I’ve ordered lots of gifts from there for a variety of different people and no one has ever been anything less than thrilled with the gift.”.

zChocolat: Business Credibility & Trustworthiness

The company has been listed on the Better Business Bureau and is ranked A+ with A+ being the highest rank and F being the lowest rank possible. The company has had 1 complaint against it in the last 3 years and 0 complaints against it in the last 12 months. The company does not have any court cases against it and is financially secure and the company will continue business in the foreseeable future.

zChocolat: Website Popularity & Google Ranking

Alexa gives the website a global rank of 162,532and a USrank of 109,974. Google Page Rank gives the website a score of 4 out of a possible 10. Site score gives the website a score of 30 out of a possible 100 points. The score depends on the website’s popularity and the website can be deemed as popular judging by the stats available.

zChocolat: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The company's FaceBook page has 2,453 likesvand is used to promote the company’s services and brand image. The company uses the twitter account @zchocolat and has 4 followers and 1 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is satisfactory.

zChocolat: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

zChocolat: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example a The Opal from the Mahogany collection that comprises of 4 pieces of chocolate costs $69.40 which is a competitive price. The prices are on the higher side when compared with the company’s competitors and customers but customers are assured of a quality that is unmatched by others.

zChocolat: Shipping Rates & Policies

The website provides and effective and efficient shipping service for is customers and uses DHL to ship to all the locations that it covers. Apart from the US, the website ships to 244 countries and provides a very effective and efficient service to its customers. The company even has arrangements for shipping to areas with a warm climate locations and provides insulated and even refrigerated packing to ensure that the chocolates reach their destination intact and in the same condition that would be expected. The website charges freight on a flat fee basis regardless of size and type of chocolate. The rates vary between $22.94 and $45.65

zChocolat: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Discover. The website also accepts wire transfers and PayPal as alternate forms of payment. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

zChocolat: Returns, Refunds & Exchange Policy

The website does not clearly state its refund policy or as to how the company manages to provide refunds in case the items bought are either defected or damaged. The company must provide details of their return and refund policy or customers will look elsewhere to buy the products as it reduced consumer confidence.

zChocolat: Product images & screenshots
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